Frequently asked questions
What types of shelving solutions do you offer?
3JC provides a diverse range of shelving solutions, including:
• Longspan Shelving: Ideal for storing bulky items with high load capacities.
• Shortspan Shelving: Suitable for lighter goods and smaller spaces.
• Shelving & Box Kits: Integrated systems combining shelving units with storage boxes.
• Container Shelving: Designed to accommodate various container sizes for organised storage.
• Twinslot Shelving: Flexible wall-mounted systems for adjustable shelving configurations.
• Used Shelving: Cost-effective options for budget-conscious customers.
These solutions cater to both industrial and commercial storage needs.
Can I get a custom quote for my warehouse storage needs?
Yes, 3JC offers personalised quotes tailored to your specific storage requirements. You can contact our sales team at 01743 874346 or email sales@3jc.co.uk to discuss your needs and receive a no-obligation quote.
What is the lead time for orders, and do you offer next-day delivery?
Delivery times vary based on the product and location:
• Smaller Stock Items (e.g., boxes, parts bins): Typically delivered within 2-3 working days.
• Larger Items: This may take longer; customers will be contacted with a delivery date, especially for substantial goods.
For specific delivery options, including next-day delivery, it’s recommended to contact us directly to discuss availability and any associated costs.
Do you provide installation services for shelving and storage units?
For detailed information regarding installation assistance, it’s advisable to contact our sales team directly at 01743 874346 or sales@3jc.co.uk.
How do I determine the right racking system for my space?
Selecting the appropriate racking system involves considering factors such as:
• Storage Requirements: Type and weight of items to be stored.
• Space Constraints: Available floor and vertical space.
• Accessibility Needs: Frequency of access and retrieval methods.
3JC’s experienced sales team can provide expert advice to help you choose the optimal racking solution.
Are your storage products compliant with UK safety standards?
Yes. For specific compliance information, it’s best to consult directly with our sales team.
What is the weight capacity of your industrial shelving units?
Weight capacities vary depending on the shelving type:
• Superack+ Longspan Shelving: Up to 400 kg per shelf level.
• MegaRack Longspan Shelving: Up to 420 kg per shelf level.
It’s important to consult product specifications or contact 3JC for detailed information on specific shelving units.
Do you sell used or refurbished racking systems?
Yes, 3JC offers used shelving and racking systems as a cost-effective alternative. These options are available in our product range.
Can I finance or lease my purchases from 3JC?
For information on payment plans or financing, it’s recommended to contact our 3JC’s sales team directly.
How do I maintain and ensure the longevity of my racking systems?
Proper maintenance includes:
• Regular Inspections: Check for signs of wear, damage, or overloading.
• Adherence to Weight Limits: Ensure loads do not exceed specified capacities.
• Prompt Repairs: Address any damage immediately to prevent further issues.
3JC can provide guidance on maintenance practices to prolong the lifespan of your racking systems.
What is your return policy for racking and shelving products?
For information on returns, exchanges, or refunds, please contact 3JC’s customer service directly.
Are your products suitable for outdoor storage?
While many of 3JC’s products are designed for indoor use, certain items, such as galvanised steel shelving, may be suitable for outdoor environments. It’s advisable to consult with our team at 3JC to ensure the chosen products meet your specific environmental requirements.
Do you provide on-site surveys and consultations?
The website does not specify on-site survey services. However, 3JC’s experienced sales team is available to discuss your storage needs and may offer consultations. Contact us directly to inquire about on-site assessments.
What materials are used in your shelving and racking systems?
3JC’s shelving and racking systems are constructed from high-quality materials, including:
• Steel Components: Often powder-coated for durability.
• Chipboard Decks: Typically used for shelving surfaces.
Specific materials vary based on product type and use case.
Do you offer bulk order discounts or trade pricing?
Yes, 3JC provides competitive pricing for bulk orders and trade customers. For detailed information and to discuss your specific requirements, please contact our sales team at 01743 874346 or email sales@3jc.co.uk.
Can I collect my order directly from your warehouse?
Yes, customers have the option to collect their orders directly from 3JC’s warehouse located at Unit 113, Condover Industrial Estate, Shrewsbury. Please coordinate with the sales team to arrange a suitable collection time.
Do you supply replacement parts for your shelving systems?
3JC offers a range of shelving accessories and replacement parts to maintain and extend the life of your storage systems. For specific components, please consult their product listings or contact the sales team for assistance.
Are your shelving systems compatible with automation and robotics?
While 3JC’s shelving systems are designed for versatility, compatibility with automation and robotics depends on specific requirements. It’s recommended to discuss your automation needs with their sales team to ensure the chosen system meets your operational demands.
Do you offer design and planning assistance for warehouse layouts?
3JC provides expert advice to help optimise your storage space; please contact our sales team at 01743 874346 or email sales@3jc.co.uk.